Hello! I'm Jenni
Experienced leader with over 16 years in the HR sphere focused on Learning and Development and Recruitment Marketing. I thrive in challenging, fast-paced environments, and have a proven track record of effectively overseeing multiple projects by cultivating strong relationships with stakeholders, proactively anticipating challenges, and relentlessly striving for continuous improvement. With 7 years of experience in leadership, Smartsheet and project management, I possess exceptional planning, prioritization, and organizational skills. Adaptable and innovative, I am ready to embrace a new dynamic environment by thinking creatively to deliver exceptional results.
Jennifer McKenzie
Learning and Development Project Management
404-273-9520
Email:
Address:
Arlington, Texas
Phone:
EXPERIENCE
2020 - 2024
Manager of Instructional Design
American Airlines
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Built culture of innovation by encouraging experimentation, resulting in an upskilling of our multimedia offering in 2022.
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Defined resource allocation strategy, ensuring optimal team member project completion.
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Fostered cross- team collaboration and communication to convene 200 learning professionals in a one-day conference.
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Streamlined processes by implementing Smartsheet workflows, yielding a 67% improvement in efficiency.
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Motivated exceptional performance from team members, leading to the completion of over 150 learning projects in 2023.
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Negotiated vendor contracts, while maintaining strong working relationships, including agency of record selection in 2022.
2018 - 2020
American Airlines
Sr. Learning Architect
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Met training needs by developing and refining training strategies to align with demands.
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Anticipated risks and implemented mitigation strategies to minimize their impact on deliverables.
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Identified training needs through the development and execution of needs assessments.
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Initiated an internal marketing campaign, resulting in a 40% increase in employee LXP engagement.
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Created and managed budgets to ensure cost-effective resource utilization.
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Contributed to training creation through collaborative efforts with instructional designers and subject matter experts.
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Managed project timelines and budgets efficiently, ensuring successful project completion.
2016 - 2018
Sr. Recruitment Marketing Strategist
American Airlines
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Collaborated with hiring managers to fulfill staffing requirements.
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Developed an employer branding strategy to attract top-tier talent.
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Implemented creative recruitment marketing strategies.
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Established and nurtured a talent network/community.
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Enhanced candidate experience, earning the company its first CandE Award.
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Launched a targeted media strategy resulting in a 300% increase in app volume year over year.
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Pioneered the inaugural exclusive military career expo to facilitate connections between military talent and hiring managers.
2007 - 2016
Regional Directory of Media
TMP Worldwide
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Drove steady revenue growth via strategic planning.
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Enhanced client satisfaction through customized media strategies.
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Collaborated with senior leadership on business modeling for pivotal accounts.
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Optimized advertising campaigns through comprehensive analysis and market trend insights.
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Contributed to a new business team securing contracts with 3 Fortune 500 companies.
EDUCATION & CERTIFICATIONS
2000 - 2003
Bachelor Degree
University of Tennessee, Knoxville
Bachelor of Communication, Advertising
2022
Smartsheet
Core Product, Certified
Associate-level certification that validates your ability to build and execute collaborative work environments using the Smartsheet core product.
2021
Harvard Business Publishing Corporate Learning
Havard
RIGHTstart Program for leaders
SKILLS
Project Management
Learning Solution
Recruitment Marketing
Strategic Leadership
Resource Management
Smartsheet
Adobe Creative Cloud
Office 365
Account Management
Relationship Building
EXPERTISE
I'M A SMARTSHEET NERD
I am a results driven Smartsheet advocate, admin, user, and consultant with a proven track record of successfully implementing and optimizing Smartsheet solutions for teams across American Airlines. Looking to leverage my expertise in Smartsheet to help organizations streamline their processes and improve collaboration.
I'M A PROJECT MANAGER
I am a project manager adept at working across work groups and clients to orchestrate innovative course developments and media strategies. This is all accomplished by optimizing resources and delivering results with precision and efficiency.
I'M A LEADER
Transparent and authentic leader, that mentors team members to elevate their skills and coach them as they work to achieve individual career goals. This is accomplished by cultivating an open and positive team culture, passionate about innovation and achievement.